01
You keep your data
Everything you type or import stays yours. We store and process it to run the service, and you can export or delete it whenever you want.
Section 05 in the full document →terms
The terms, minus the Latin.
This is the short version, written to be read. It is a summary of the full Terms of Service, and where the two ever disagree, the full document wins.
Read the full document →02
We keep the software
The platform, code, brand and design stay ours. Your licence lasts as long as your account does, and it is not transferable.
Sections 02 and 04 →03
No training on your records
Not by us, not by our model vendors. Agent runs process your data for that call and nothing is retained for training.
Section 06 →04
Prices on the page
Every tier bills per seat, in advance, at the price on the page. Cancel in one click, and export stays free for 90 days.
Section 08 →06
Do not abuse the platform
No scraping, no unlawful email, no reselling seats, no probing other tenants. Break that and the account closes, with export first.
Sections 09 and 10 →07
Provided as is, with a real target
We publish a 99.9% uptime target and own incidents in the changelog, but the service comes without warranties of fitness.
Sections 11 and 12 →08
Virginia law, talk first
Email before anything formal; most disputes end there. Otherwise, individual arbitration under Virginia law, with a small-claims carve-out.
Sections 14 and 15 →the reader's clause
If a term surprises you, we wrote it badly.
Email the clause that surprised you. If it turns out the language was doing something the plain-English summary did not say, the summary is what we honour for your account, and the document gets fixed in the next revision.
Flag a clause →